One thing that is universally true is that people will always have questions and, no matter how much work goes into trying to avoid them, issues will always arise. No casino wants its players to have a bad time, so customer support incredibly important. OzWin Casino has two easy ways to contact them: email support with a dedicated address, and the promise to get back to you in 24-48 hours, and a 24/7 live chat tool. While there is no phone support at this time, there is an icon for it on OzWin’s support page, so they might be introducing it in the near future.
In terms of banking options, OzWin Casino offers the standard RTG casino fare. Neosurf, credit cards like Visa and Mastercard, online payments through Poli, and BitCoin are all available for deposits, but there are far fewer methods than you would find at other online casinos. The minimum deposit of $10 to $25, depending on the method, is very reasonable, but that’s about the only thing.
There are just two withdrawal methods available, BitCoin and bank transfer, and in the case of the latter the minimum withdrawal is $100. This doesn’t seem bad on its own, but there’s a $50 fee and it could take up to 15 days for you to receive your winnings.
